Joeys Only
Home
About Us
Our Menu
Our Locations
Franchising
Community
Media
Online Store
Contact Us
Contests
Contest Winners
Frequently Asked Questions

Who do I call, write or email about a question or concern I have regarding Joey's Only / Tennessee Jack's?
You can contact our Corporate Office at 1-800-661-2123 where you will be transferred to the appropriate person. Alternatively, you can email us at admin@joeysonly.ca or write to Joey's Only Franchising Ltd., 514 42nd Ave. SE, Calgary, AB, T2G 1Y6.
Where can I purchase Joey's Only / Tennessee Jack's promotional items that I see in your restaurants?
Promotional items can be purchased directly from the restaurants that offer them or you can contact TJ Distribution at 1-800-661-2123 to order.
I have food allergies. How can I find out what ingredients are used in Joey's Only / Tennessee Jack's menu items?
The restaurants have ingredient lists for some of our key proprietary items. For other items, ingredients are listed on packaging. No complete list is currently available. You can also contact our Corporate Office at 1-800-661-2123 for information.
How can I find the location of the nearest Joey's Only / Tennessee Jack's restaurant?
Visit our web site at www.joeysonly.ca and click on "Locations." Also, each restaurant has a list of locations across North America. The list is ideal for people who will be traveling and want to enjoy Joey's Only / Tennessee Jack's food during their trip.
Are Joey's Only / Tennessee Jack's restaurants and menu items identical across North America?
Joey's Only/Tennessee Jack's menu items are very similar across Canada. Individual restaurants may have one or two items on their local menu that may not appear on other Joey's Only menus. Joey's Only restaurants can customize their menu with a couple of items that may be popular in their market.

Except for Joey's Only Famous Fish & Chips and a few other dishes, the menu items served by Joey's Only USA are very different from the ones offered in the Canadian restaurants. Joey's Only USA developed the Canadian menu offerings to appeal to the tastes of the US market. Although Joey's Only USA may have different menu items, they purchase the same seafood as Canadian Joey's Only Seafood Restaurants. Also, Tennessee Jack's Rotisserie Chicken & Ribs is not available in the United States.
Does Joey's Only / Tennessee Jack's offer catering or delivery?
Most restaurants offer catering but not delivery. Contact your local Joey's Only / Tennessee Jack's to discuss their catering services.
Does Joey's Only / Tennessee Jack's host parties and special events in its restaurants?
Yes, simply speak to your local Joey's Only / Tennessee Jack's owner or manager and they would be more than happy to customize a party or special event just for you.
How can I get the recipe for Joey's Only / Tennessee Jack's menu items?
Joey's Only / Tennessee Jack's prides itself on its secret recipes therefore they are not offered to the public.
How do I find the prices for Joey's Only / Tennessee Jack's menu items?
Visit your local Joey's Only/Tennessee Jack's restaurant see our online menu. Note that the menu prices on the web site may vary slightly from region to region. Take out menus, with menu items and pricing, are available at each restaurant.
Does Joey's Only / Tennessee Jack's offer vegetarian menu selections?
While most of our menu is seafood and chicken based, we do offer a Garden Salad and Caesar Salad.
Does Joey's Only / Tennessee Jack's offer "healthy" (e.g. low carb, low calorie, low cholesterol) menu items?
Joey's Only is committed to offering healthy choices on our menu. From offering you the choice of having your entrée poached, sautéed in lemon, or charbroiled to providing a selection of salads and vegetable side dishes. In continuing our commitment to providing our customers with healthy menu choices Joey's Only has also eliminated trans fats from its cooking oil.
Does Joey's Only / Tennessee Jack's have a kids menu?
Yes. Joey's Only/Tennessee Jack's has a separate kid's menu/coloring sheet offering 3 to 4 menu items for approximately $4.99. Meal includes one small drink.
What are the hours of operation of Joey's Only / Tennessee Jack's restaurants?
The standard hours of operation during summer are 11:00 am — 10:00 pm Monday to Saturday and 12:00 pm — 8:00 pm Sundays. During the winter store hours are 11:00 am — 9:00 pm Monday to Saturday and 12:00pm — 8:00 pm Sundays. Hours may vary slightly in some restaurants.
Where can I find information about employment at Joey's Only / Tennessee Jack's?
Ask your local Joey's Only restaurant owner/manager about employment opportunities. Positions at the Corporate Office located in Calgary, Alberta are usually posted in the Calgary Herald or government job banks.
How did Joey's Only / Tennessee Jack's get started in Canada and how did it evolve to where it is today?
The first Joey's Only Seafood Restaurant was opened in Calgary, Alberta in 1985 by founder Joe Klassen, who set out to establish a cozy neighborhood seafood restaurant. There were no other similar concepts that offered freshly prepared seafood cooked to order at affordable prices.
Where did the Joey's Only name come from?
The name "Joey" refers to the founder of Joey's Only, Joe Klassen. Only refers to "only" the best Seafood or Joey's Only — the "only" place to get great Seafood.
Where did the Tennessee Jack's Rotisserie Chicken & Ribs name come from?
When developing the name for the Rotisserie Chicken & Ribs product line, the founders wanted a concept with Southern flare to give a "Southern-style home cookin'" appeal to the Chicken & Ribs and new side dishes. "Tennessee Jack's" fit the bill.
Are both Joey's Only and Tennessee Jack's available in every restaurant? Why or why not?
Tennessee Jack's is now available in over 70% of Joey's Only Seafood restaurants in Canada. Joey's Only restaurants must add Tennessee Jack's when their franchise agreements become due and since 1999, all new Joey's Only Restaurants must carry Tennessee Jack's. It is estimated that 100% of Canadian restaurants will carry Tennessee Jack's within the next 5 years. Tennessee Jack's is only available in Canada.
Where is Joey's Only / Tennessee Jack's headquartered and why?
Joey's Only/Tennessee Jack's is headquartered in Calgary, Alberta. This was the location of the very first Joey's Only restaurant and where the partners of Joey's Only live and have strong ties to the community.
Does Joey's Only / Tennessee Jack's have any plans to expand its concept beyond North America? If so, when and where?
Although Joey's Only is not currently pursuing international markets; it would consider expansion outside North America given the right opportunity.
What are the most popular selling Joey's Only / Tennessee Jack's menu items?
The most popular selling menu item continues to be Joey's Famous Fish & Chips, upon which the success of Joey's Only has been built. The Fish & Chicken combo is also very popular for people who want the best of land and sea. Shrimp is the #1 selling seafood in North America and is also very popular on the menu.
What is the average number of guests that are served system wide each week at Joey's Only / Tennessee Jack's restaurants?
Over 6.5 million guests are served system wide annually.
How many Fish & Chips meals and Chicken meals does Joey's Only/Tennessee Jack's serve each year?
More than 4 million Fish & Chips meals and over 1/2 million Chicken meals were served in all of Joey's Only last year.

top
Privacy Policy | Franchisee Login
Copyright ©2005-2007 Joeys Only Franchising. All rights reserved.